Refund policy

Return & Refund Policy for Séduire AB 

Effective Date: January 2025 

1. General Information 

This policy outlines the conditions under which a purchase made through www.seduirefragrances.com can be returned or refunded. 

2. Right of Withdrawal 

Time Frame: You have the right to withdraw from your purchase without giving any reason within 30 days after the day you receive the goods. 

Notification: To initiate a return, you must inform us of your decision by an unequivocal statement via email. 

3. Conditions for Returns 

Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

4. Process for Returns 

Returning Goods: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. 

Shipping: We cover the shipping costs for returning your item. A handling fee of 69 SEK within Sweden and 9 EUR outside Sweden will be charged to cover return shipping and administrative costs.

5. Refunds 

Approval: If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days. 

Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. 

Return Costs: If the product is damaged, defective, or if the wrong product was delivered, we will also refund the original shipping cost. 

6. Exchanges 

Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@seduirefragrances.com and send your item to our postal address: Bonver logistics, Gåshaga brygga 1, 181 66 Lidingö. 

7. Contact Us 

For more information about our refund policy, or if you have questions, please contact us at: 

Email: hello@seduirefragrances.com 

Address: Mariehällsvägen 26, 13147 Nacka, Sweden